- No setups and SIM swaps, no trouble!
- Support in-flight roaming
- Continue receiving important calls and SMS, no losing contact!
- Fixed price, no bill shock
- Remaining days roll over to your next trip, no waste
- Enjoy FREE upgraded 5G roaming data!
Limited-time Add-on Offer: Just $9/month** for “Easy Number” Mainland Mobile Number!
- Open bank accounts, sign up for services and apps in mainland conveniently, e.g. confirmation SMS, transaction message, one-time passwords, etc.
- Send/receive SMS and make/receive calls in mainland
Purchase method:
Purchase the following roaming services, then WhatsApp us or visit our stores to buy!
- Daily Fee Offer from just $19
- Get “Roaming Care Pack” upon arrival – First Day FREE!
- No setups and SIM swaps, no trouble!
- Download health monitoring app instantly upon arrival, no delay in customs!
- Continue receiving important calls and SMS, no losing contact!
- Fixed price, no bill shock
- Remaining days roll over to your next trip, no waste
Limited-time Add-on Offer: Just $9/month** for “Easy Number” Mainland Mobile Number!
- Open bank accounts, sign up for services and apps in mainland conveniently, e.g. confirmation SMS, transaction message, one-time passwords, etc.
- Send/receive SMS and make/receive calls in mainland
Purchase method:
Purchase the following roaming services, then WhatsApp us or visit our stores to buy!
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When daily data usage reaches 1GB, a SMS notification will be sent to the customer, who may reply to the SMS to purchase extra full speed roaming data. If no additional purchase for full speed data is made, the data speed will be at up to 512kbps for the Customer to continue with the use of data roaming.
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Promotion period until May 31, 2023.
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Promotion period ends on 31 May, 2023. 6-month fixed-term contract required. Additional charges will be applied when sending SMS and receiving calls. This Easy Number Offer is not applicable for purchase through SmarTone CARE app. Please WhatsApp us or check with our store assistants for the details.
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1 day entitlement will be deducted from data multi-day roaming data pack for an Inflight roaming use. A day of In-flight Roaming is defined as 00:00 to 23:59 Hong Kong time. Applicable to specific flights. Airlines provide In-flight Roaming service (for reference only): Aer Lingus, Asiana Airlines, Cathay Pacific, Emirates, Kuwait Airways, Malaysia Airlines, Singapore Airlines, TAP Air Portugal, Uzbekistan Airways, Alitalia, Biman Bangladesh Airlines, EgyptAir, Etihad Airways, EVA Air, Lufthansa, SAS Scandinavian Airlines, Swiss. For details, please refer to https://www.aeromobile.net/airlines/
SmarTone 5G Roaming Data Service has now extended the coverage to mainland, Taiwan, Japan, Korea, UK, Canada and other popular destinations! Customers who have subscribed to SmarTone 5G service plans will be upgraded to enjoy ultra-fast 5G roaming data overseas without extra charges! Click here for more details.
Data Roaming Day Pass Roaming Calls offer: Upon roaming data usage with Data Roaming Day Pass in designated destination(s), this Offer will also be valid at the same time until 23:59 local time of the same destination(s) ("Validity Period"). The customer can enjoy $4 per minute for receiving calls, outgoing calls to local and Hong Kong by roaming direct dial in the same destination within the validity period. Calls in other destinations/ other roaming calls usage will be charge at standard roaming rates. This offer is not applicable for *131* PhoneHome call, customer with Traveller Service Plan or 1 Card 2 Numbers Service Plan.
For destinations with multi time zones, it will be according to the time of the capital at the visited destination or specific destination.
The purchase amount will be debited in your next bill
Terms and Conditions for Multi-day Roaming Data Pack
- Multi-day Roaming Data Pack :
- Each type of Multi-day Roaming Data Pass ("Data Pass") could be purchased up to 10 times for each number.
- Data Roaming Day Pass and Roaming service must be activated / switched upon purchase of Data Pass. For more details of Data Roaming Day Pass, please click here For more details of Roaming service, please click here.
- APAC Data Pass shall be valid for 3 months from the day of successful purchase and can be used via Data Roaming Day Pass at designated destinations. Data Pass is not required to be used on consecutive days.
- Worldwide Data Pass shall be valid for 12 months from the day of successful purchase and can be used via Data Roaming Day Pass at designated destinations. Data Pass is not required to be used on consecutive days.
- (If applicable) If a customer purchases more than one data passes (regardless of the region(s) and purchase dates), the validity period of all data passes will be extended to the latest expiry date. For the validity period, please refer to the SmarTone CARE App or check with our service assistant.
- (If applicable) If customer has purchased more than one Data Pass for different groups of destinations, then priority of deduction will be according to the location of actual use as follows: 1) China/Macau Roaming Data Pass, 2) Asia Pacific Roaming Data Pass, 3) Worldwide Roaming Data Pass
- The original day plan price will be charged if usage of data roaming has exceeded the allowance of the Data Pass or usage of data roaming at non-designated destinations of the Data Pass. The unused days of Roaming Data Pass will be automatically forfeited after the expiry date.
- (Family Plan/ Designated 5G Service Plan) Data Pass is only available to main SIM mobile number under designated plan. After successful purchase, all registered mobile numbers under the same service plan must activate / switch on Data Roaming Day Pass and Roaming service to enjoy Data Pass upon subscription from main SIM. If 2 mobile numbers under the same service plan use Data Pass at the same time, 2 days would be consumed from the Data Pass.
- Data Pass cannot be used in conjunction with designated DataRoam services, Greater Bay Area Easy Pack & China Macau Data Pack.
- The company reserves the right to vary, modify or terminate the contents of this promotion, as well as to amend any of the relevant terms and conditions from time to time without prior notice. The company's decision and record shall be final in case of any dispute.
